Danielle Moschella, Broker at RE/MAX Escarpment Realty Inc. (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website and Instant Home Value tool.

Information We Collect

When you use our Instant Home Value tool, we may collect:

• Your name and email address
• Your phone number, if provided
• Your property address and property details
• Your IP address and general location information

How We Use Your Information

We use your information to:

• Generate and deliver your home valuation report
• Contact you regarding your valuation or requested real estate services
• Respond to your inquiries
• Send relevant real estate updates or market information, where permitted by law

You may opt out of marketing communications at any time.

How We Share Your Information

We do not sell, trade, or rent your personal information.

We may share limited information with trusted third-party service providers only as needed to operate the Instant Home Value tool, including:

• Anthropic (Claude AI), to generate AI-assisted valuation estimates using property-related information
• Firecrawl, to gather comparable property and market data
• Google Places API, to provide address autocomplete
• Our website and email systems, including WordPress and server-based mail tools, to store inquiry details and send valuation reports
• RE/MAX Escarpment Realty Inc., where required for brokerage operations and regulatory compliance

These third-party providers are subject to their own privacy policies.

AI-Generated Estimates

The valuation provided through our Instant Home Value tool is AI-generated using comparable market data and current Ontario real estate conditions. It is intended as a general guide only and does not constitute a formal appraisal or professional valuation.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal, regulatory, and brokerage obligations.

You may request deletion of your information at any time, subject to any legal retention requirements.

Your Rights

Under PIPEDA, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information, where applicable
• File a complaint with the Office of the Privacy Commissioner of Canada

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, although some website features may be affected.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.